At Zupiko.com, your satisfaction is our priority. If you’re not happy with your order, here’s how we can help:
Return Window:
You can request a return or exchange within 7 days of receiving your order.
Return Conditions:
- Item must be unused and in original packaging
- Certain items (like innerwear or customized jewelry) may be non-returnable for hygiene or safety reasons
- Return shipping may apply in some cases
Refunds:
Once we receive and inspect your returned item, your refund will be processed within 5–7 business days to your original payment method.
How to Request a Return:
Email us at support@zupiko.com with:
- Your order number
- Reason for return
- Photos (if item is damaged)
Our team will guide you step-by-step.
3. 🛡️ Trust & Safety
We take your safety seriously at Zupiko.com. Here’s how we protect you:
🔐 Secure Payments
All transactions are processed through trusted, encrypted payment gateways. Your financial information is never stored on our servers.
🎯 Authentic Products
We only source from verified suppliers and trusted partners. Every product is carefully checked for quality before shipping.
📦 Safe Packaging
Your items are packed securely to avoid any damage during transit.
🤝 Buyer Protection
Didn’t receive your product? Received the wrong item? Don’t worry — our Buyer Protection Policy ensures that you’re either refunded or sent a replacement.
